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Security

Built like the system of record it is.

Your clients, prices, people and emails live here. We treat that seriously, and we tell you plainly how.

Hosted in the EU

Servers at Hetzner in Germany and Finland. Your records and documents are stored there.

Company isolation in the database

Every record carries its company, enforced by database constraints and row-level security, and proven by automated tests that try to read across companies.

AI without training or retention

AI requests go only to providers that do not train on your data and do not keep it. A request that cannot be served that way fails.

A yes before action

Nothing is sent, invoiced or paid without a person saying yes, and your rules are enforced in code, not by a prompt.

Full audit log

Every decision is recorded: who, when, from which device (web, phone, watch or an agent) and why.

Encrypted secrets

Mailbox credentials, and your own AI key if you use one, are encrypted per company and decrypted only in memory when needed.

AI and your data

What the model sees, and what it never does.

Privacy
  • The model gets the sentence you wrote and the short facts our code looked up for it. It never gets a whole table and never touches the database.
  • Search over your documents runs on our own servers. Nothing is sent out to index them.
  • AI requests go through OpenRouter, a company in the USA, which routes each request only to model providers with no training and zero data retention.
Your data, your exit

Export everything, any time.

Records and documents can be exported in open formats whenever you like. If you leave, your data stays readable for 30 days and is then deleted.

Backups run regularly and are tested by actually restoring them.

Sign in with Google or with email and a password. Two-factor authentication is available, and an admin can ask the whole company to use it.

Questions about security?

Write to contact@pinemogul.com. A person answers.